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CIC Plus Appoints New Vice President of Client Success

Skokie, Ill. – October 24, 2016 – CIC Plus, an industry leader in employer compliance management, announced today that James Freshwater has joined the company as vice president of client success. Freshwater, a seasoned executive specializing in running global, client-facing teams, will serve on the CIC Plus executive leadership team.
Freshwater will be responsible for managing every element of the client journey at CIC Plus—including initial implementation, support, ongoing relationship management and future service and product enhancements. CIC Plus serves more than 675 clients, including half of the Fortune 100.
“Client success continues to be the bedrock of CIC Plus and is at the heart of the value we provide to our clients,” said Jeff Cohen, president of CIC Plus. “With his extensive experience, James will ensure that we deliver exceptional client service, while we continue to grow our business and support the changing employer compliance needs of our clients.”
Freshwater brings more than 15 years of strong leadership in delivering relationship-driven, client-focused results. Most recently, he served as vice president of customer relationships at Michigan-based WorkForce Software. Previously he served in several executive roles, including president of the Americas, at UK-based workforce management vendor Workplace Systems, where he opened the company’s first U.S. office and led U.S. operations.
“I am excited to be joining CIC Plus at a time when we have seen such significant growth in our client base due to our ability to meet employers’ evolving compliance needs— most recently with our ACA reporting services,” Freshwater said. “I look forward to working with our team to ensure we are delivering client delight and exceptional value with every interaction we have with our clients.”
Date: Mon, 10/24/2016

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CIC Plus to Manage Affordable Care Act Reporting for more than 500 Companies, 12 Million Employees

Skokie, Ill. – September 9, 2015 – The Affordable Care Act (ACA) ushers in a new era of health care—and with the first reporting period quickly approaching, additional administrative and compliance requirements for employers. CIC Plus, an industry leader in employee information management, will manage the ACA reporting and compliance requirements for more than 500 companies and projects to manage the delivery of ACA statements for more than 12 million employees.
Under the ACA, any organization with more than 50 full-time equivalent employees that provides minimum essential health care coverage to individuals must report to the IRS and provide covered individuals with information specific to their coverage each year for their federal tax return filings. With the first reporting period quickly approaching in early 2016, companies are moving quickly to ensure they are prepared to deliver the necessary health care coverage information to employees and the IRS.
“When you consider the additional reporting elements—which requires collecting information from multiple HR systems to producing the ACA employee statements employers need to deliver with their W-2s each year—managing the administrative requirements of the Affordable Care Act can be a significant burden,” said Jeff Cohen, president of CIC Plus. “Many companies are trying to understand how they will meet these complicated requirements while balancing limited resources, time and expertise. Clients have relied on CIC Plus to deliver year-end tax statements for nearly two decades, so it’s only natural we support their ACA reporting needs too.”
A pioneer in online W-2 statements, CIC Plus offers employers the flexibility of providing employees with electronic or printed ACA statements. Electronic ACA statements will be delivered from CIC Plus’ online portal, which integrates W-4 and W-2 statements with the new ACA forms, giving employees one source for their tax information.
“ACA compliance is important for our organization, so we need to meet the required deadlines, and we need to do it right,” said Suzan Gibson, Director-HR Payroll Services, Shaw Industries Group, a subsidiary of Berkshire Hathaway. “For several years, we’ve partnered with CIC Plus for W-2 processing and have been very pleased. As a result, we know they have the experience, the innovative technology and the dedicated customer service to meet our ACA reporting requirements for our employees and our organization, allowing us to focus on our core business.”
Date: Wed, 09/09/2015
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Jeff has been steering the CIC Plus ship since 1999. CIC Plus was created as part of CIC Enterprises, which was founded by his father. Jeff has over 20 years of experience in HR and payroll data management. He enjoys finding new solutions for clients and seeing CIC Plus team members work together to make it happen. Jeff also enjoys playing with his kids, woodworking, and warm weather biking.